Cancelation Policy
If any registered delegate cannot attend our course, a replacement is always welcome for the course.
Cancellations must be made in writing (Email or Fax) with the acknowledgement of Oxford Executive Institutes. Written cancelations must reach our office 30 days before the course commences. A full refund less an administration charge of £150.00 will be given.
For any written cancellations on requests that reach us less than 30 days before the course commencement date, no refunds will be given. However, if you wish to attend any other Oxford Executive Institute course, a 75% voucher which values no more than 75% of the initial payment will be issued.
Please note that the subsequent course must take place within 6 months of the initial registration. Discount Vouchers cannot be used with conjunction of any other discount schemes. Discount vouchers will not be issued for no shows without written cancellations.
Oxford Executive Institute reserves the right to the final decision if any dispute arises.
Please note, one to one programs do not have 30 days cancelation policy, cancelations for these programs will be treated like late cancelations (less than 30 days) for standard programs.
Late Payment Policy
When is a payment considered late?
Bank transfers must be made on the same date of the invoice, and all funds should clear into our accounts on or before the last working day prior to the course commencement date , otherwise it is considered late and will incur a 10% late payment fine.
Paying with bank transfers:
All invoices issued by Oxford Executive Institute or MARROTS LLC are due immediately when issued and must be paid without hindrance. The invoice will only be considered as “PAID” once it has cleared into our bank account (Bank details supplied with the invoice).
Paying by debit card.
If the due amounts did not clear into our accounts one working day before the course commencement date, payment will be collected using a debit or credit card link so that the delegate can attend the program. Please note paying by card incurs an additional 3.5% card payment fee.
Oxford Executive institute reserve the right to not allow the delegate to attend. in that case , the invoice and late payment fee will still be required to be paid in full and a 75% Discount voucher will be issued for the next program booking gate will be considered as a “No Show”
